It's awkward. Uncomfy. Feels like you're cheating.
Because the fact is, when you've built a solid relationship and loyalty to someone over a long period of time, it can be super difficult to know how to tell them when things aren't really... working.
So, what are the ground rules, here? What should you do when you want to break up with your hairstylist? And what should you absolutely not do?
Watch: Hairdresser talk, translated. Post continues below.
Here's what she said.
What's the key to a good relationship with your hairdresser?
Before we get into it, it's worth looking into what a good client/hairstylist relationship actually... looks like. Because according to Mackellar, there's one key element that makes the relationship work.