1. Your Privacy
Mamamia.com.au Pty Limited (ACN 105 572 192) (“Mamamia”, “we”, “us”, “our”) recognises that your privacy is very important to you and believes that information received by us that can be used to identify an individual user (“you”, “your”, “User”) should be treated with respect. We are serious about adhering to the Australian Privacy Principals and other applicable privacy legislation.
By using the Mamamia Sites and/or Services covered by this Policy and providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your account information and usage.
2. What We Collect
Personal and Non-Personally Identifiable Information
We collect “Personal Information”, as well as non-personally identifiable information on Mamamia Sites and/or Services.
“Personal Information,” as used in this Policy, is personally identifiable information, such as your first and last name, mailing address, email address, billing information, IP addresses, demographics, passwords, telephone numbers and/or other online contact information.
Mamamia does not collect sensitive information from users for marketing purposes. “Sensitive Information” includes information about a person’s racial or ethnic origin, religious beliefs or affiliations, philosophical beliefs, health or genetic information, sexual preference or information about whether an individual is a member of a professional or trade association or union.
Sensitive information might be collected during the course of surveys or competitions administered by Mamamia or its affiliated third parties, but only if volunteered by Users with their consent.
You can choose not to actively volunteer information to Mamamia. However if you do provide information to Mamamia when asked or prompted, including Sensitive Information, you are also providing consent for Mamamia to collect, store and use that information as necessary for the purpose of collecting it.
3. How We Collect Information
We collect information in three ways.
(3) Via Third Party Sources
We collect information you provide to us in optional, voluntary submissions, including but not limited to registration forms, subscription pages, user profiles, promotional signups, sweepstakes/contest entries, email or phone requests for customer service, software and mobile application downloads and curriculum vitae submissions.
We may track activity relating to your interaction with our email communications and with links contained within our email communications and our Site. This information is generally non-personally identifiable.
We may also collect, use, and share, with Mamamia partners, service providers and licensees, precise location data, including the real-time location of your mobile or fixed location device.
Some cookies may be associated with Personal Information about you and some may not. This information is generally collected, used and stored to deliver relevant messaging and enhance your experience when visiting our Site.
Via Third Party Sources
We may also obtain information, including Personal Information, from third party sources. This may include soliciting third parties to collect Personal Information on our behalf. In such cases we instruct those third parties to comply with this Policy.
We may use analytics tools and other third party technologies, to collect non-personally identifiable information in the form of various usage and user metrics when you use our Sites and/or Services. These third party analytics companies may combine the information collected for us with other information they have independently collected across their network of websites, products and services. Many of these companies collect and use information under their own privacy policies.
4. Security and Integrity
We take reasonable measures, including the implementation and maintenance of physical, electronic, and managerial procedures, in an effort to assure the security, integrity, and accuracy of all Personal Information that we collect. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps.
We will destroy or de-identify your information if we no longer require the information to provide you with access to our Site/s or Services and if the information is not required to be saved under Australian law or other Commonwealth record.
We store your information on networks in Australia and the US and take reasonable steps to protect your Personal Information from misuse, loss or unauthorized access. These reasonable steps include password access, firewalls, and encryption of credit card details and secure servers.
6. How We Use Information
Generally, we use Personal Information to establish and enhance our relationship with our Users through four main categories:
(3) Marketing & Advertising; and
(4) Sharing Features.
Below, we provide some specific examples of how we use the information we collect.
Communication and Responding to Requests
To provide you with customer support, share communications such as newsletters, process transactions, respond to users’ requests, send newsletters and updates, send special offers and advertisements, seek your opinions and feedback, and connect users to Mamamia Sites and/or Services and to products and services of our partners and licensees.
To provide, improve, and maintain our Sites and Services, to develop new products and services, to prevent abuse and fraud, to personalise and display advertisements and other content for you, and for other administrative and internal business purposes.
Marketing & Advertising
To personalise and display advertisements and other content for you.
We may share your anonymised email address with one or more of our third party business partners, so that you will receive more relevant online ads from us and other parties. This works by dropping a cookie on your browser linked to data that is known about you so that third party advertisers can show you more relevant ads.
We may also use various measurement services and companies to analyse collected data about your engagement with our Sites and Services. The information that is collected is not personally identifiable, and is pseudonymous or aggregated data that does not identify any individual user.
The third party analytics companies that we use may share the User information they collect from our Sites with other measurement companies, who gather data from various sources, analyse and report on it for their clients. The reported information will cover various elements, for example it may summarise how many people have viewed a certain webpage within a certain age bracket.
By using our Sites and Services, you consent to the collection of data by Mamamia’s ad servers or third party affiliates, or the transfer of information to them, wherever necessary for the Network’s performance optimisation. (See Point 8, Marketing and Advertising for Opt Out Options)
To provide you with various ways to connect and share content with third parties.
By using any third party service to share links to our content, you permit us to access, use and disclose information relating to your account on each such third party service (such as your user name and profile information) if available to us through the third party service.
7. When We Disclose Personal Information
Between Mamamia’s Networks
In order to ensure that our various Sites and Services work together optimally, as described above, we share information (including your information) between our multiple online networks.
We may provide Personal Information to our third party service providers for their use in performing internal business functions or collecting information on our behalf.
Whenever possible, we require such third-parties to only collect and use Personal Information in accordance with this Policy, and for no purpose other than providing us with our requested services.
When you visit or use a part of any Site or Product that is co-branded or that is a part of a joint promotion involving Mamamia and one or more third parties (each a “Co-Branded Party”), you are providing and consenting to provide your collected information to Mamamia and each of the Co-Branded Parties. Please note that we do not control any Co-Branded Parties’ use or treatment of information. You should consult each of their joint or separate privacy policies to determine your rights with respect to their use and treatment of your information.
We may share your email address with one or more of our third party business partners in order to facilitate advertisement tailoring for our Users.
We may share your Personal Information with our Co-Branded Party called Catchoftheday.com.au Pty Ltd (ABN 22 149 779 939) for purposes connected to our online shopping Site, Mamamia Shopping, for example so that we can share electronic communications, promotions and information about Mamamia Shopping with you.
By using the Mamamia Sites and/or Services and providing your Personal Information to us, you agree that we can communicate with you electronically regarding the Mamamia Shopping Site.
If you do not wish to receive emails about the Mamamia Shopping Site, you may opt out by clicking on the “unsubscribe” link provided in email communications. Your contact details will be removed from the subscriber list for the Mamamia Shopping Site, but you will continue to receive electronic communications in relation to other Mamamia newsletters or subscriber lists to which you have subscribed.
We may disclose your information if we are legally bound to do so or if, in our reasonable opinion, such disclosure is necessary to prevent harm to ourselves, other users or any other third party. We will notify you of such disclosure in all such instances.
Change of Ownership
In the event that there is a change of control at Mamamia such that we transfer part or all of our assets to a third party, then that third party will obtain access to any information we have collected either automatically or directly from you.
We will make reasonable efforts to notify you by posting a notice on our Sites and/or Services and, sending you an email if we have your email address.
Any Personal Information that you submit, display, or publish on a forum, blog, channel, bulletin board, chat room, user commenting feature or other interactive sharing or social feature offered through our Sites and/or Services, is considered publicly available and can be read, collected, used, and disclosed by other users of those features, by us and other third parties without restriction, except to the extent limited access features are available.
8. Your Choices
Submitting Personal Information
Please note that if you do not wish to submit Personal Information, you may not be able to access and/or participate in certain Mamamia Sites and/or Services that require your Personal Information. For example, you will not be able to register for an account with Us, participate in certain contests or promotions, purchase products via the Mamamia Shopping Site, or access and/or use certain Mamamia product features or online services. In addition, your refusal to submit Personal Information may limit our ability to respond to your customer support inquiry in a timely fashion.
You can opt out of receiving Mamamia communications at any time by clicking the “unsubscribe” link in communications you receive from us.
By opting out of one particular electronic communication received from us, you will be removed from the subscriber list in connection with that particular communication category or “newsletter”. However, you will continue to receive communications in relation to other newsletters to which you subscribed, and have not opted out.
Please note that if you unsubscribe from Mamamia communications, we may still send you relevant administrative or security notices from time to time.
Accessing Personal Information
You may request access to any Personal Information we hold about you by contacting us as per the details under the Enforcement section in this Policy. Whenever you are entitled to access such information, we will provide such information to you via email or post without charging you for such access.
Editing Personal Information
You may, at any time, update, correct, or delete certain Personal Information that you have provided to us by updating your preferences on the Account Settings page or by contacting us as per the details under the Enforcement section in this Policy. You are entitled to request that your Personal Information is dealt with by us either anonymously or under a pseudonym.
If we are not able to remove your Personal Information for any reason, we will notify you of this with an accompanying explanation.
When Personal Information is updated it may take up to 30 days from accessible systems, and up to 90 days from backup systems, for us to update such Personal Information.
Cookies and Similar Technology
You can change your browser’s privacy settings to delete or control cookies or other similar technology as you wish. Please note that updating these settings may prevent you from using various functionality features, products or services of our Site.
Marketing & Advertising
If you do not wish to have your browsing activity tracked or your information used for the purpose of delivering you targeted advertisements as explained under Point 6, Marketing & Advertising, you may opt-out of the services currently used by Mamamia. Please note, you will still continue to receive generic advertisements.
Click on the relevant “Opt Out” links provided below if you would like to opt out of interest based advertising that any of them deliver:
Google’s AdX and Double Click for Publishers:
If you delete your account, your Personal Information and any and all other account related information will also be permanently deleted. Deletion of your data may take up to 30 days from accessible systems and up to 90 days from backup systems.
If you choose to have an account with us in the future, you will have to sign up for a new account as none of the information you previously provided or saved within your account will have been saved.
9. Third Party Websites
When Your information Leaves Australia
We may disclose your Personal Information to third party suppliers or partners located outside of Australia. These third party suppliers are located globally.
In the event that we are required to disclose your Personal Information to overseas third parties, we will take reasonable steps to ensure that such disclosures are subject to reasonable confidentiality terms, that the overseas third party is subject to a law or binding scheme that protects your information in a way that, overall, is at least substantially similar to the way in which the Australian Privacy Principles protect your information or that the overseas third party takes steps to prevent a breach of the Australian Privacy Principles in relation to your information.
Third Party Login Functionality
We may permit users with accounts on certain third party services to bypass the standard applicable registration process. If you connect through an authorised third party service, you will be able to use your third party login information to log in to your Mamamia account or access Mamamia content, Sites and/or Services. By doing this, you permit us to access, store and use all information related to your third party account that may be accessible to us through the third party service, pursuant to this Policy. We are not responsible for the information gathering, sharing or storage practices of any third party service that may be triggered by using third party login functionality. Please review their terms of service and privacy policies carefully before using third party login functionality to access any Mamamia Sites and/or Services.
Third Party Services and Links
10. Changes and Updates to This Policy
We encourage you to review this Policy periodically to stay informed about our collection, use and disclosure of Personal Information. Your continued use of our Sites and/or Services or any other content, products or services covered by this Policy constitutes your agreement to this Policy and any updates.
Mamamia will contact the complaining party regarding his or her concerns and will cooperate with the appropriate regulatory authorities, to resolve any complaints regarding Personal Information that cannot be resolved internally.
Further information can be found at the Government Privacy web site: www.privacy.gov.au