Image: Seriously? Put the phone down (Thinkstock)
At one point or another, we’ve probably all been guilty of rolling our eyes at a service provider, or telling them a little white lie (or 12). Given they’re dealing with our precious, precious head fur, hairdressers cop this particularly badly.
Sure, we may complain, or share horror stories. But guess what? Customers are no picnic either. In fact, we can be the absolute, unapologetic, 20-minutes late, reeking-of-booze, talking-on-our-mobiles-the-whole-time worst.
We polled some of our favourite hairdressers on the nastiest things their customers do – and after hearing their stories, we’re thinking we should award them all bravery medals.
1. Dyeing then lying
No one’s saying you have to treat your hairdresser like a priest who’s confessing you, but some of those fibs we tell can be dangerous.
Sure you can fudge six months of split ends with an ‘I’ve been travelling!’ or make up an excuse for being a dirty rotten cheater. But when it comes to at home hair dye, honesty is a matter of safety. "When trying to lighten hair that has been packet dyed repeatedly the powder lightener reacts with the ingredients of the previous colour. All hairdressers know this. Clients often know this as well but choose to "avoid the truth" believing that it won't happen to them,” one hairdresser tells us. "Half way through a head of foils, they start getting hot. Then they get hotter. They begin smoking like a BBQ. They are a minimum of a hundreds degrees to touch inside the foil. So I have to grab the client and wash their hair immediately - just to quietly avoid melting both their hair and THEIR ENTIRE BODY.” (Post continues after gallery.)
That’s why your hairdresser is asking you if you’ve used an at home packet dye. Not because they want to shame you, but because they’d rather not have you burst into flames on the salon floor.
2. Bringing 6-legged friends
It sucks when your kid has lice. It really does. But your friendly neighbourhood hairdresser does not do a sideline in animal control - and taking a kid you know has nits in for a trim isn’t just bad for your stylist, it’s bad for the community. While transmission isn’t guaranteed, it is possible - so why risk it?
It’s also potentially embarrassing for all involved when your hairdresser has to politely request you go home, because they saw something crawling in your chitlin’s hair. Treat the lice twice, then wait for a couple of weeks to make sure they don’t come back before your next appointment. We promise your child will be able to deal with having his fringe in his eyes until then.