Rati Sinuraya and her partner Jip booked an Uber to take them to the Royal Women’s Hospital in Melbourne at 2:30am last Tuesday.
Sinuraya told 3AW Breakfast she made the booking over the traditional option after she saw an Uber driver was only five minutes away.
“I was thinking it was so early in the morning and there was no traffic, I didn’t know how long the ambulance was going to be,” she said.
“When we looked at Uber it said five minutes away, so we were like let’s just Uber it.”
The Uber application offers users a map that provides live updates of their coming car and those in the local area.
The first-time mother told news.com.au it was the ability to see the car as it approached that reassured the couple of their choice.
“An ambulance couldn’t give me an exact time of how long they would be, but with an Uber we could just see on the map where they were and get updated estimations,” she said.
Sinuraya said she had never taken an ambulance before so she didn't want to risk the potential delay.
“I’d never called an ambulance before, so I didn’t know how far away it would be or how long it would take,” Sinuraya said.
“I was in so much pain, it was 2.30am in the morning and I didn’t want to risk the ambulance taking a long time to arrive.”
Father Rati said the driver was calm and chatted to him about the distance between their home and the hospital.