Whether it’s being yelled at by a patron or customer many years your senior, trying to maintain your patience while explaining why you can’t return underwear or having a first-year law student explain to you the complexities of consumer law (a personal favourite), these are the character-building lessons you won’t learn anywhere else.
So when Twitter user @WelshDalaiLama asked the internet to share their stories of when a customer has gotten things “spectacularly wrong,” hundreds of people came forward with their battle wounds.
Because the phrase “the customer is always right,” was most definitely invented by an… idiot.
They say “the customer is always right”.
Tell me a story of a customer you’ve encountered that proves this motto spectacularly wrong.
— Dai Lama (@WelshDalaiLama) April 5, 2019