I can’t stand this advert. Full credit to any customer service staff willing to put up with this crap if this were to happen in real life. That guy is a self entitled douche bag. If your circumstances don’t allow you to stop and be polite to the person serving you then forgo your coffee and drive straight home rather than act like your issues are more important than general human decency. This is up there with people trying to get served whilst also talking on their mobile the entire time.