I had this happen to me, I was fortunate that the designer offered to remake the dress and only charge me half ( which is what was left to pay) bless him he is amazing. However I lodged the default with Visa as I paid with my visa card and they refunded me the money. I urge any bride to go through their bank and request a refund through visa or mastercard. Then organise a deal with the designer. Whatever you get back you oay the designer. I ended up getting a full refund so I paid my designer in full as that is what is fair. God love him Joseph Sayadi in Leichhardt for the sydney brides! Goodluck