Canadian mother Kelsey Bond remembers the exact moment the hospital phoned her to let her know that her baby boy Keiran – one of two twins born prematurely – had been dropped on his head during the night.
“I was more or less in shock, so I didn’t really say anything,” the 19-year-old mother told The Intelligencer.
“I received a phone call at eight o’clock in the morning saying that the nurse had fallen asleep feeding him and woke up to him crying on the floor,” she said.
Keiran and his twin, Kayden, were born more than two months premature on December 12. Kayden was released from hospital on February 10, but Keiran was suffering a lung condition and other health problems, and remained in hospital.
Kelsey was feeding Kayden when she received the phone call.
"[The department's manager] said she was sorry...and that a paediatrician had looked at him and said he was fine."
When the hospital gave Kelsey the report into Keiran's accident, she discovered the fall had occurred around 3 a.m.
"They didn't call me for five hours. You're supposed to be notified right away," she said.
The report said the nurse in question was holding Keiran on her lap when "next thing, she noted baby on floor".