Dad Paul Reid was leaving the Manchester Arena when he heard a ‘boom’. Instead of running, he ran back inside to help.
It was there he was greeted with a horrific scene: the Arena’s foyer was covered in dust and smoke, and people were “shouting, running and screaming”.
“I will never forget the sounds…[it] was absolute chaos,” the 42-year-old told The Sun.
“There were people lying all over the place.”
Paul - a forklift driver with first-aid training - was one of the first to call emergency services, telling them to "just send everything and anybody to the Manchester Arena, a big thing has happened".