“If I don’t get a kiss at the end of an email from my boss, I feel like I’ve done something wrong.”
Word for word, that’s what the women sitting next to me just said. She’s smart, strong, and very good at what she does. But her sense of professional confidence can be undone that easily – with the absence of one little letter.
It’s happened before. When I worked at a glossy women’s magazine, I learned very quickly that an “xxx” at the end of emails was absolutely compulsory. Without it, my writers thought something was up. They’d rap on my door and ask if everything was OK. They’d over-compensate with eight or nine kisses in their reply emails.
In short, our entire professional relationship relied on the presence of a single letter of the alphabet.
It sounds completely, utterly mad. And that’s because it is.
The kiss signature is completely out of control. With friends, family, and lovers – kiss away. Put a thousand kisses in your personal messages, communicate exclusively in kisses, whatever you want. But in professional emails? Come ON.