entertainment

Bye-bye bookshops. Is this the end?

First it was photo processing shops. Then independent music stores. Are bookshops the latest to be rolled by modern technology? With the news that the REDgroup company, which owns both Borders and Angus & Robertson bookshops, has gone into voluntary administration, what does this mean for book-buyers and for authors?  Author Jessica Rudd writes:

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“Fellow chick-flick devotees will recall the cinematic glory that was You’ve Got Mail.

For those of you who don’t, Meg Ryan, during a period of particularly cute hair, ran her late mother’s even cuter children’s bookshop when evil Tom Hanks moved to her hood and opened up an even eviler book megastore across the road. Evil megastore began to undercut cute shop with an impossible price point.

Meanwhile, anonymously, Meg and Tom strike up a bit of romance using the World Wide Web—a newish concept back in the day (1998). Dial-up. LOL.

One day, anonymous Meg tells anonymous Tom her business is in strife.  Gallant anonymous Tom advises her to ‘go to the mattresses’ emanating from a lesser-known chick-flick called The Godfather.

Meg gathers her loyalists, arms them with placards and goes to the mattresses. Unfortunately, capitalism triumphs, customers cry, evil megastore sends cute shop to an early grave and Meg ends up on a mattress with Tom.

But hey, that was 1998.

There has been much scuttlebutt about the impact of the newest megastore in town. Its name is the interwebs and it’s bigger than 1998 could have imagined. It is the same fandangled World Wide Web that helped blossom Tom and Meg’s happily-ever-afterness and pundits reckon it has the power to kill the romance of bookshops worldwide.

Here’s why. We consumers don’t really like forking out more coin than is strictly necessary, do we? I certainly don’t. We like going to bookshops, but an increasing number of us are buying what we find in bookshops online because it’s cheaper, often significantly so.

Hardheads say, ‘well, that’s just the market—bookshops need to get with the times.’

But people, we are the market. As consumers, we need to think hard about the consequences of our offshore bargain buys. There might come a time when you won’t be able to touch a book until it has hit your letterbox. When going for coffee and browsing the shelves is no more. When going to the mattresses won’t save even the cutest of Megs. We need to decide if this is what we want.

Before you go, ‘well, she would say that,’ you should know that authors make the exact same amount for a book sold online than we do for a book sold in-store. I shit you not. So hear me out.

There is nothing wrong with buying online. There are heaps of Australian online booksellers doing an awesome job. Booktopia, for example, has fostered a gorgeous community of booklovers near and far who come together online.

As a writer, I want my work to be read by many. That’s why I have no problem with ebooks. I don’t read that way (new book smell—OMG) but that doesn’t mean others shouldn’t. It follows that more affordable books can only be an excellent thing.

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Here’s where I bring it back to movies. Sometimes, when I’m travelling, I like to watch movies on my computer. I download them from iTunes. On lazy days I like to rent DVDs to view over Milo and ice-cream.

Then there are those nights when I feel like dinner and a film. The smell of popcorn. The choc-top stain in the worst position on your pants. The previews. The teenagers who can’t stop giggling. Seriously, stop giggling. The lights dimming. The handholding. The furtive passing of Maltesers. The snuggles when Meg finally realises she’s been messaging Tom. The buzz of sharing the experience of watching a film with people you don’t know and yet laughing, crying, gasping and awwwwwing in all the same spots.

If we only download, there’ll be no DVD shops. If we only hire DVDs, there’ll be no cinemas. It’s a bit more expensive than hiring or downloading, and it’s the same film, but I love the feeling of being at the movies, just like I love the feeling of being at a bookstore.

In my view, all bricks and mortar bookshops deserve our support—Meg’s AND Tom’s. I want my kids and grandkids to be able to hold my hand, walk into a bookshop, run their fingers along the spines and find one that lights them up.

Deciding to only buy online doesn’t only mean cheaper books; it means poorer communities.”

Where do you buy your books? What impact will the closure of Borders and Angus & Robertson have on you as a consumer and how do you think it will affect authors?

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Top Comments

Julie 12 years ago

I adore bookshops, but I despise the poor service on offer these days. I remember the days of walking into a bookshop and asking for book recommendations or personal reviews. The staff had a passion for books and loved to share that for customers. That made a visit worthwhile.

But... no more. Major bookstores these days just provide a basic retail service and nothing more. It's not all about the cost, it's about the overall experience.

Unless you are a small boutique bookshop + you know your stuff, bookstores generally aren't offering an incentive to retain customers. So, sadly - we shop online. Oh, how I miss real customer service...


chrissy 13 years ago

Jessica, I wonder if you can help me with my confusion on an issue - I am aware there was some import restrictions on books to protect local publishers and I kind of remember it hitting the press (maybe 3 ish years ago), I wonder how much has this impacted on book shops closure in australia and how it has forced the hands of consumers to buy offshore from the likes of bookdepository.co.uk who dont even charge postage and like for like are miles cheaper, even on classics... I would HATE to see book shops dissapear and in the face of an adversary like the internet it will proberbly happen, however if it were able to compete on a more level playing field in price (cheaper imports) then the fight would be one that could be potentially won (change the import restrictions). Im hazy on why they are in place (excuse me if I am putting up a dud argument) but surely local publishing will take a nose dive too with consumers offshore buying, so surely it would be worth saving one (bookshops) rather than both going down?