Hi, my name is Katy, and I am an Aesop addict.
I rub their products on my face and my hands and my body on a daily basis and frequently catch myself smiling after taking in a big whiff of their Resurrection hand balm.
I want to scream every time someone says “Ayy-sop” instead “Ee-sop” and secretly live to have my hands washed in store by their zen-inducing consultants.
And sometimes, when it’s really cold at night and I’m feeling a little bit lonely, I wonder what it must be like to work for Aesop. To be on their payroll, to have countless lotions at your disposal, and to bathe in the greatness of their minimal aesthetic. And so after months of daydreaming, I decided to do just that.
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My personal experience of Aesop's hiring process - I did have one phone interview and 2 face-to-face interview which includes assessment as well.
All these process took me a little more than 2 months.
After the first face-to-face interview, they told me that they will be in contact with me within couple of days, which in the end took another month to organise an assessment (or final interview if I may say).
On the day I got there for an assessment, HR lady told me that they have changed their assessment - different to what they've told me earlier what it is going to be like.
After the assessment, she told me that she will be in contact by early next week, which she didn't.
I contacted her in the end of that week, she did not answer the phone so I left a voice message.
Mid of week after that, she contacted me and said there is a bit of delay in hiring process and she will be in contact with me in couple of days, again - with additional comment of "if you're looking for a job in another company, you're more than welcome to go for an interview, we don't want to hold you back".
I was very confused and asked her that I would appreciate her to tell me honestly if I didn't get the position, but all she said was "it's only due to delay in process".
Ever since then, no one got in contact with me for 6 weeks after the final interview.
I had very confusing time over that 6 weeks, and finally made my own decision that I didn't get it, and unfortunately they don't have such a fundamental mannerism to contact me, who dedicated my time to attend their multiple interviews, to let me know of the result.
Recently, friend of mine who is also upset and keenly disappointed with Aesop commented myself on this article, and I decided to write to Aesop in regards to how I feel about whole situation honestly.
I received an e-mail back straight away this time that she, Aesop HR, would like to give me a call back on Monday morning with comment of "recruiting process has been delayed for a long time" and that she "would like to discuss it further with me over the phone".
Needless to say, I was confused again.
She called me on Monday morning at 9am, to let me know that I did not get the position and would like to share my honest feedback about their hiring process, and if I have anymore feedback to share with her.
I really could not believe.
None of my friends or family could.
After more than 2 months of hiring process, they called me to ask for a feedback about their hiring process, after my contact to them?
They have always called me or asked me for an interview during their work time, which is my work hour as well.
I had to take a leave or day-off for those interviews, and what I have left with was "sincere apologies, we've been very busy. would appreciate any more suggestions to upgrade our hiring process".
I have been a big fan of Aesop products for a long time and I've been always hoping to work for Aesop since uni.
It is my responsibility to upgrade my knowledge, experience and skills for the position and I don't blame on them for not hiring me.
Though, disrespectful attitude of them has really disappointed me, anyone around me could not believe how they advertise themselves as "for human, for nature, for our staffs" while they actually really don't care about others but only themselves.
When I received an e-mail from HR lady on Sunday, what I have spoke to my partner was this.
"If they offer me a position and apologise about the delay, I would understand. But, if they call me just for them to feel comfortable, that would be really selfish. They have dragged along for so long, if they don't hire me, I would appreciate them to apologise via this e-mail and finish there, as waiting for their call until Monday is another torture and waiting for me."
Aesop, are you guys really confident about yourselves of saying all your amazing slogans?
Perhaps should learn more about respecting other people and think from other's perspective.
megh. yet more advertorial dressed up as journalism.