Jade Sharp thought she had done everything right when considering The Mulberry Tree, a “a contemporary country restaurant and bar” in Kent, England, as a potential venue for her upcoming wedding.
After visiting the spot with her soon-to-be husband, the couple arranged to go back and talk through wedding packages with a member of staff.
But when they showed up for their appointment, an employee told them there was no record of her ever booking the visit in.
“They had no idea we were going. We got shown round anyway and we asked a few questions most wasn’t able to be answered… So we came away disappointed not not knowing any more info then we did before,” Jade wrote on review website TripAdvisor after the visit.