Good luck with the job search, Melissa.
A Starbucks manager in New York is, ahem, no longer with the company after a video showing her losing her sh*t at a customer went viral.
Ruby Chen, the customer on the receiving end of the spray, wrote on YouTube that it all started when she ordered a Frappuccino and didn’t hear another employee ask for her name for the order.
“Melissa started to shout at me saying hey helloooo with very bad attitude,” Chen wrote.
“Then she took the scanner away as I was trying to pay then told me to leave and never go back.”
Like every normal person with an iPhone, a fellow customer started filming the sh*t storm, a video which has now been viewed over one million times.
You can watch the epic meltdown below. (Post continues after video).
The video show Melissa absolutely losing it, accusing Chen of stealing the straw and threatening to call the police.
At one point you can hear Chen asking for a manager.
“You’re talking to the manager,” Melissa snaps. “Get out. You’re not going to be served here. Period. Bye! Bye! Bye!”
And when other customers came to Chen’s defence, Melissa turned her rant on them kicking it up a notch with a few expletives added in.
A company spokeswoman told NBC New York, “This customer’s experience is not reflective of the service our partners provide to customers every day.”
“Our leadership team is reaching out to the customer to apologise and make this right.”
Melissa has since responded with her side of the story telling Pix 11, “It was a ticking time bomb for me, I have been disrespected by customers all the time, this is not the first time.”
And whether justified or not, it’s the rant that every single hospitality worker, the world over has imagined laying down.
But on another note, where can we get our hands on those edible cookie straws!?
Hey, famous people have meltdowns too, okay? These are some of them.
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