Prince Harry was just 12 years old when he woke to the news on Sunday, August 31, 1997, that his mother had been killed in a car accident in Paris.
Her death was so unprecedented, so shocking, that the royal family was unprepared for how to deal with such a tragedy. Their initial reaction was to “do as they had always done”.
According to biographer Tina Brown, in a documentary that aired in the UK last night detailing the days after Diana’s death, the “everything is normal” attitude confused young Harry so much, he asked his father if his mum had really died.
"Prince Harry actually asked his father, 'Is it true that Mummy's dead?'" Brown said in the Diana: 7 Days That Shook The Windsors documentary.
"The children couldn't understand why everything was as normal, except a couple of hours earlier they'd been told their mother had died."
Upon learning of Diana's death, Prince Charles and the Queen decided to let the boys sleep and not wake them with the news.
The same day, Prince Harry and his older brother William - then 15 - attended church as normal. But there was no mention of Princess Diana during the service at Crathie Kirk church.