We’ve all been there. Binge-watching Netflix, the shades drawn, all the lights off, huddled beneath a doona and hiding from the world.
It’s moments where sunshine and fresh air feel unbearably hopeful. And we allow ourselves to enter into a spiral of Sex and The City, or Stranger Things or The Crown because we need a temporary escape from real life. But sometimes, this behaviour escalates, and it can point to something much more serious.
That’s exactly what happened to one Reddit user who watched The Office almost non-stop for an entire week while grappling with depression. And, much to his surprise, Netflix noticed and did something most people crave in such a moment: asking simply, “are you okay?”
“One summer I was going through an episode of depression and I wasn’t working as I was on break from college and waiting until I moved back to my college town to start again,” a Reddit user who goes by the handle King_Salamander posted to the forum, Daily Mail reports.
“I ended up doing nothing but watching Netflix, and after I finished The Office in something like five to 10 days, I don’t quite remember, I received an email from Netflix asking if I was okay.
“Honestly made me feel better just knowing that someone, even a stranger working at a customer support agency, cared about my mental health.”
LISTEN: Has mental health awareness gone too far? Post continues below.
The man’s post comes after Netflix was criticised for publicly sharing the watching habits of individual viewers.
In their yearly round-up for 2017, Netflix revealed the most popular shows of the year. The ones we watched the fastest (American Vandal; Three per cent; 13 Reasons Why); the ones we ‘savoured’ (The Crown; Big Mouth; Neo Yokio); and the ones that brought us together (Stranger Things; 13 Reasons Why; A Series of Unfortunate Events).
They also – in their report as well as on social media – singled out certain viewers who showed “unusual” taste.
“We’re still scratching our heads about, the person who watched Pirates of the Caribbean: The Curse of the Black Pearl 365 days in a row (streamin’ me timbers?),” their press release reads.