M.A.C. Cosmetics customers are venting their frustration on social media after a nationwide lipstick giveaway fell short of “overwhelming” demand.
To celebrate National Lipstick Day on Saturday, the brand offered one free lipstick per person via it’s standalone stores and David Jones and Myer counters. The only catch? Recipients had to ‘sign up’ in store and follow the M.A.C. Cosmetics Australia Instagram page.
While the brand’s promotions for the event clearly stated that the offer was ‘while stocks last’, customers flooded its social channels with complaints of short supply, lack of communication from store staff and dissatisfaction with available colours.
“Lined up for an hour to get to the front of the line and be told they are all gone!” one poster write. “Instead of making people wait that long for nothing they should have worked out how many they had left and cut off the line! Not Impressed!”
“Forty-one free lipsticks at a major shopping centre!” wrote another. “What a joke! Got there an hour early and turned away.”
Top Comments
Figured that this would happen, so didn't bother turning up. Besides I'm super fussy with colors and I'm sure they were probably only giving out some sort of nude/beige/blah color/s anyway
Seriously, why stand in line for hours waiting for a free lipstick when you could go to work for same amount of time and have money to buy a colour of your choice. Complaining about freebies - beggars can't be chooosers
Exactly!