Sadly, it’s not often that airline cabin crew are congratulated for their approach to women who are breastfeeding or pumping milk. But a Facebook post from female passenger Jade Mde to Delta Airlines has gone viral for all the right reasons.
On a flight from Atlanta to Dallas-Love Field, Mde was catered to by two flight attendants, Kaitlin and Loretta, who made the mother of triplets as comfortable as possible as she needed to pump milk.
“[They] allowed me to sit in an empty first class seat for more space and privacy while I pumped in flight,” Mde posted. “They offered me snacks and provided TONS of water during my pumping session.”
But the airlines open attitude and willingness to offer assistance didn’t stop there. Mde was offered the same level of service on her flight home.
“On my return flight this afternoon,” she wrote, “the Dallas-Love Field gate attendant, Talesa, offered me an empty first-class seat so I could do the same.”
Confession- Times I felt like a terrible parent. Post continues after video…
Mde noted that as a mum feeding three babies, it is integral that she “not miss a breast-pumping session, especially when traveling.” And thanks to Delta’s staff, she didn’t have to.
Yet it’s not the first time the airline has been in the news for their attitudes towards mothers with newborns. CNN reports Delta were forced to issue an apology to one passenger in 2015, after forcing her to check in her breast pump.
In 2014, another mother enquiring about the airlines policy was mistakenly told that she would be required to cover herself while breastfeeding her son.
Thankfully, Delta appear to have lifted their game for 2016.
“I am incredibly grateful for the lengths these individuals took to make my role as momma much easier and impressed by the advocacy this company has provided for breast-feeding and pumping,” Mde posted.
“Thank you, #Delta for making being away from my babies a bit more bearable!”
Let’s hope it continues. Airlines of the world, take note.