A Texas mum was horrified to realise airline staff were laughing at her five-year-old daughter’s name as she handed over her boarding pass.
While boarding a Southwest Airlines flight in California to their home in El Paso earlier this month, Traci Redford and her daughter Abcde (pronounced ab-si-dee) were mocked by the gate attendant.
“The gate agent started laughing, pointing at me and my daughter, talking to other employees,” Traci told ABC7 News.
“So I turned around and said, ‘Hey if I can hear you, my daughter can hear you, so I’d appreciate if you’d just stop’,” she said.
Traci says her daughter, who has epilepsy, did notice the mocking.
“She asked me ‘Mum, why is she laughing at my name?’ And I said ‘You know honey, not everyone is nice and not everyone is going to be nice and it’s unfortunate’.”
The unnamed staff member then took a photo of the boarding pass, which she later posted to Facebook, where another person saw it and reported it to the airline.