Non-urgent calls putting Victoria’s ambulance crews under unnecessary pressure.

Not being able to pass wind for 24 hours is just one example of the 95,000 unnecessary calls to Victoria’s triple-0 service every year.

The State Government said the non-urgent calls were putting unnecessary pressure on ambulance crews who should be responding to life-threatening situations.

A new advertising campaign has been launched to educate Victorians about when they should call for emergency help, Health Minister Jill Hennessy said.

“Some examples include people calling because they can’t get to sleep to very, very minor health conditions such as they cut their finger or they haven’t passed wind for 24 hours,” she said.

Ms Hennessy said they want to make sure paramedics are always in a position to respond to life-threatening emergencies.

People who were not in need of urgent care would be referred to their doctors, pharmacists or Nurse on Call.

“Always call an ambulance if you think you need one,” she said.

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“We’ll always help. We’ve put in place a new referral service so people might be referred to a GP or nurse on call or a pharmacist.

“Let’s not divert them to minor health ailments that are not genuine emergencies.”

This post originally appeared on ABC News.


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