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A major Australian electronics brand made $90 million from Centrelink customers last year.

Centrelink payments made up almost half of white goods leasing market leader Radio Rentals’ revenue last year, the ABC can reveal.

Last financial year the company’s total revenue was $197 million, and $90 million of that came from the federal Department of Human Services through the direct debit Centrepay system.

The Centrepay system was originally designed to help Centrelink customers budget, with money for bills directly debited from bank accounts as soon as benefits are paid.

“Centrelink payments made up almost half of white goods leasing market leader Radio Rentals’ revenue last year”

However, in recent years payments for more discretionary spending — such as leasing flat screen televisions and sounds systems — have increased.

In 2011/12, 11 per cent of all Centrepay payments went towards the rental of household goods, with consumers often paying a high premium throughout the course of the rental agreements.

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A report released this month by finance company Credit Suisse found that half of the Centrepay revenue received by Radio Rentals, or about $45 million, was for entertainment items like televisions or smart phones.

The report warns investors that any change to the “light handed” regulation of the consumer leasing industry would have a significant impact on Radio Rentals’ business.

radio rentals centrelink
“In recent years payments for more discretionary spending — such as leasing flat screen televisions and sounds systems — have increased.” Image via iStock.
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Consumer Action Law Centre chief executive officer Gerard Brody said it was scandalous that Radio Rentals enjoyed such business security from the welfare system.

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“We have had long-held concerns about Radio Rentals and the consumer lease industry’s use of the Centrepay system,” Mr Brody said.

“But to see in this report that such a high proportion of their revenue being paid from people who are Centrelink recipients, they are people on welfare payments and this business is sustaining itself on that, is astounding.”

This article originally appeared on ABC and has been republished here with full permission.