Taking the time to understand someone is an idea that seems intuitive. Of course we need to understand our kids – that’s simple, isn’t it? It sounds easy enough to listen and even understand. But in practice it can be difficult to implement.
Imagine this:
One evening a family sits down to watch a movie. They are watching the movie as a family with some mildly scary themes – in fact it is about a ghost. One of the children is a ten year-old girl. Watching the movie seemed like fun at the time but when the lights went out at the end of the evening, the little girl was scared.
As her parents put her into bed Emma resisted. She became clingy. She wanted cuddles, a story, a song, a drink, and so on. Her parents found her behaviour tedious, but they indulged her. Soon, however, it was beyond annoying. Emma’s parents were tired. She was stringing her bed time out, and ruining what had been a pleasant evening. Dealing with a scared ten year-old girl refusing to sleep was not part of what they had planned..
Emma’s parents could have shown that they understood that she was scared, and dealt with it compassionately. But their agenda got in the way of their being understanding. At a superficial level they understood. They could verbalise that, “Yes Emma. We know you’re scared.” But recognising it and understanding it – having real empathy for it – are two different things.
As the little girl’s fear and crying increased, the minutes turned into quarter-hours. Over an hour later, Emma’s parents had gone from annoyed, to exasperated, and now her dad was at angry. Each parent had used all of the logic they could think of to help their daughter realise that no ghosts would be in their house. After logic, they had reasoned, bribed, threatened, yelled, and demanded that she recognise how silly she was being, and calm down and go to sleep. Like most parents, they believed that they had done ‘everything’.